Epres Bond Repair Treatment Kit

At VIVAS Hair & Beauty Clinic, we want you to be fully satisfied with your purchase.

Returns:

• Products can be returned within 14 days of purchase, provided they are unopened, unused, and in their original packaging.
• Proof of purchase (receipt or order confirmation) is required for all returns.

Refunds:

• Refunds will be processed to the original payment method within 7-10 business days after the returned product is received and inspected.
• Refunds are not available for services, vouchers, or customized products.

Exchanges:

• Exchanges are accepted for defective products or incorrect items delivered. Please contact us within 7 days of receiving your order for assistance.

For further inquiries, contact us at [info@vivas.co.nz].

At VIVAS Hair & Beauty Clinic, we aim to provide reliable and efficient delivery:

• Shipping Time: Orders are processed within 1-2 business days and shipped via reliable courier services. Delivery typically takes 3-7 business days within New Zealand.
• Shipping Cost: Shipping costs are calculated at checkout based on the destination and order size. Free shipping is available for orders above $100.
• Order Tracking: You will receive a tracking link once your order is dispatched for easy updates.
• Delivery Areas: Currently, we ship within New Zealand only.

For any concerns or queries regarding shipping, feel free to reach out at [info@vivas.co.nz].