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SHIPPING POLICY

A LEGAL DISCLAIMER

Our Shipping Policy adheres to New Zealand’s Consumer Guarantees Act 1993, ensuring fair practices for all deliveries. VIVAS is not liable for delays caused by courier services or natural events.

SHIPPING POLICY - THE BASICS 

We offer timely and reliable delivery across New Zealand, with options for standard or express shipping. Tracking information is provided for all orders to ensure transparency.

WHAT TO INCLUDE IN THE SHIPPING POLICY

  • Delivery Times: Specify expected timeframes for standard and express shipping.

  • Costs: Outline shipping fees, including free shipping thresholds if applicable.

  • Lost/Damaged Items: Detail the process for reporting and resolving issues.

  • Order Tracking: Provide information on how to track shipments.

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